Google’s Clock app for Android devices has recently seen an influx of one-star reviews on the Play Store because alarms are mysteriously remaining silent. It seems that the problem is not with the app, but the source of the audio.
Typically, when you set an alarm in the Clock app it plays audio when triggered, but that’s no longer happening for some users. According to Liliputing, Spotify is the culprit. This includes any alarm that uses Spotify to provide the audio for the alarm.
Google is aware of the problem and is working on a fix, but for now it’s recommended that Android users stop using Spotify for alarm sounds. While you wait for the fix, instead select audio from within Device sounds. Anyone who didn’t realize you could use Spotify in this capacity is probably glad they hadn’t heard of the feature, but it was first introduced back in 2018.
According to a post on the Spotify Community site the problem was introduced with the Spotify updage on Aug. 24, with Google only confirming a fix was in the works on Sept. 3. Many users were confused by missing alarms that they thought were set. However, it turned out that it wasn’t their fault. They aren’t going insane or deaf.